Returns & Exchanges

At Dé Rococo, we strive for perfection in every silhouette; however, if your purchase isn't quite right, we offer returns and exchanges within 14 days of delivery. Please ensure all items remain in their original condition with all designer tags and security seals intact.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

2

Prepare Your Package

Carefully pack the unworn items in their original Dé Rococo packaging to ensure they are protected during transit.

3

Ship the Items

Affix the provided prepaid shipping label to your parcel and drop it off at any authorized courier location.

4

Receive Your Refund

Once our quality control team inspects the return, your refund or exchange will be processed within 5-7 business days to your original payment method.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing